Beverley My guide has stopped working. Can’t download any apps. I vowed never to buy Samsung TV i lost almost 5000 usd after purchasing 2pcs UHD 7500ks that went horribly wrong due to Smart hub not sensing all inputs they changed several that did not work after which the screen was broken due to multiple transportation to the service center.. huge loss.. Get your act together Samsung and fix this!!!!! I reset my smart hub due to apps not working, and now I can’t use the >>2,8,9<< code to change my settings back to USA, so I can use my apps. Since 19th aug it hasnt been working properly. Connecting to router just fine but will not connect to internet at all. I just have to push it. i just installed my TV, when i go set-up it directs me to terms and condition. My Blu-ray player is also working perfectly. Samsung server down and have lost all app on my smart tv , can anyone help. 2 DAYS AGO STOPPED BEING ABLE TO USE APPS LIKE PRIME, NETFLIX, ETC. Today Smart Hub not working here (Netherlands) either. I know that I can skip crating an A/C but need to to access other services, Hi. Then the buttons stop working ! Manual says Series 5+ 5500 Plasma TV 3D. Right now I’m pulling less than 1 to 4.34 mpbs every time I test on the tv. Have treid the Samsung upgrade but no luck. Smart hub suddenly went down on my Samsung smart TV iaround 8.30 tonight. Both TVs are on 2820 software which it says is the latest version! My new (today) U6900 won’t download the terms and conditions either. I tried changing DNS and the country of origin. 50MU1160 SANSUNG UHD SMART TV. Editor note: Looks like there are some problems with Samsung Smart Hub today. It’s strange, but worked. Is there a fix. Tried resetting smart hub and tv and that doesn’t fix the problem. It’s pissed me off so much that I’ll probably never purchase another Samsung product again as long as I live. Anyone know an attorney in MN? The 7000 has a wired internet connection. Stopped working on the weekend 27th November then started working again now not working again on 28th November. Samsung hub not working. Samsung Smart TV’s are one of the most popular Smart TV products bought all across the globe. I’ve had issues so I reset the smart hub. I did the reset but only Netflix would load. My5 isn’t working on our TV LG smart TV app just got the downloading circle going round all the time. They asked me to do factory reset and then start tv as it was the first time. Samsung un40h5203 and no smart hub in operation, Im having the same problem i tried resetting the smart hub but to no avail it says severs are down. Samsung TV connects wireless but for an unknown reason it no longer connects via wired connection. Anyone else having issues with smart hub not working in the UK? I use both Samsung and Apple and Apple are miles ahead with support. youtube app doesn’t load on startup and just keeps getting the refresh circle. Still having problems. What gives? ), HELP Whenever I search for an app, a window pops up and reads “Error The server is under maintenance. So annoying! (Why I suddenly had to log in manually each time I turned the set on, he couldn’t explain.) Both F8000 tv and F6500 blu ray have been unable to connect to internet for 2 wks now. Blue ray app not available 2. 8 series. A msg appeared a week or so back from BBC saying the TV wasn’t compatible any longer. 0% APR from … I have a Samsung TV Model UN48H6350. What to do if your Samsung TV has lost BBC iPlayer The problem isn’t limited to Samsung TVs, but the majority of people notifying us of the issues had a Samsung set. I purchased a 65 inch 4k Samsung smart TV. My TV is up to date in fact i think it might be a recent update that has broken it. TV suddenly drops Netflix and Amazon connections. Today in this post I will provide you with all the potential solutions to fix problems with Samsung Smart TV Apps in Smart Hub feature. Last time i used a VPN connection, and it worked, and without VPN on my normal connection and local ISP IP adress not. Says unable to connect to server ….Seriously Samsung, this is ridiculous. I can see the apps and web browser at the bottom of the screen but it doesn’t do anything when I click on it. I was told by support to try performing a soft reset, as this would re-optimize the performance. Model mu8000 giving a voice command results in, “hmmmm. Made the mistake of resetting Smart Hub now all apps are gone and either it shows smart hub is updating or that samsung server not available. Thinking it must be some Smart Hub security protocol. My spectrum app just disappeared today and I don’t see any options to add it. BBC iPlayer and now YouTube is not working and disappeared, very disappointed with Samsung. Samsung Smart TV model PN51E550 is connected to my wireless network, but not connected to the internet. My other smart TV’s work just fine. What is going on? Smart Hub isn’t working on my UE48H6410. Follow the steps below to fix the problem. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. I tried many suggestions but still not work. The Samsung Samsung Smart TV has a number of useful Apps to use and today in this post I have listed almost all the Smart TV Apps from Samsung’s Smart Hub. But, what is the difference between a standard wifi connection and the hotspot on an iphone? 1 day later, smart plus TV isn’t working again…. It is not the remote. The NowTV app is only available on Samsung Smart TV's launched since 2015. The picture is fantastic but this smart hub and the OS are bullshit. SAMSUNG what happen to your product. Have tried literally everything – reseting everything, setting up MAC filters etc etc etc, to no avail. I know that I can skip this but need to create an A/C to access other services. Does anyone have a fix for this please? How fo it get my hub to work? I cannot access the YouTube app on my Samsung Smart TV today (June 20, 2020). To those of you who have been having problems logging into your Samsung account – “server unavailable” error message displays each time, I forgot the code – I called Samsung twice in 2 days, and each time they had me perform a factory reset straight away. Trying to use smarthub and entire tv freezes, unable to use tv. Help someone with anymore information, We have 2 Samsung smart TVs and smart hub is not working properly. Can't get audio to come through on your Samsung TV? There is no search option to do a search. Not sure why it is but if you are having the issue, try this! Compared to the likes of BBC iPlayer and All 4, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices. My BD-H6500 Smart Blue Ray turns itself Off & On when selecting an app. Both connect fine to the wireless router, but no further. Software update is 1080.0 . I’m having exactly the same issue and it randomly started tonight !! Samsung smart TV apps not updating this evening, i found out when red button failed to work. Enough to have a tech come and replace for free out of warranty. Model UE55KU6400. Received update aug 10, ever since I have not been able to use my smart hub I have completed a trouble shoot aswell as any diagnostics test and a reset with no success, i have put in a service request through the tv hopefully someone calls me with some answers. Strangely, both can connect fine via wifi hotspot on iphone. Anyone with the same problem? On 16 January 2013 a Demand 5 app was launched and is available to download on Samsung Apps. (I live in Turkey. And I did a factory reset. The Smart TV universe is built around apps, which are like internet channels. Netflix keeps showing n-25 error then stops working, rest of Internets fine just the TV apps….. bloody samsung. I already contacted Samsung for support three times but no concrete solution has been given to me. First time I have tried in a while and it’s not working, restarted my router too. Will never buy a Samsung TV again. I am unable to change my Samsung Smart Tv M5300’s country code. UN60HU8550 Smart Hub becoming about useless, 90% of time will not load Neflix, 100% will not load Youtube or Internet Browse. I have a newer Samsung TV, not sure which model, but I can’t view my web browser. Model UN55NU6900F F8000 youtube app can’t show above 720p resolution. “Self-diagnosis”, “Tested Successfully”. mines has been down for the past week. I have a UE32F5500 Smart TV. With ethernet connection, no internet (it says), but weirdly, can surf the internet on the web browser. Samsung TV and Blu-ray problems; Can I watch My5 or Demand 5 outside the UK? When I tried to download Netflix receive “The function is currently not supported”. I’ve posted a message on their fbook page and I noticed another comment saying the same thing. When connecting to smarthub .. error server maintenance. A UHD 7000 series & and slightly older 8000 series. But the both tvs see my wifi. Afraid to turn on my other Samsungs! Unable to download any applications. I have come to hate this Samsung UN40H5203 “Stupid”Hub TV. These are flagged by an ’S' icon in the programme detail page and can be turned on by: © Channel 5 Broadcasting Ltd. 2020          Terms of Use          Terms & Conditions          Privacy & Cookies          Accessibility, UMU9000, UMU8000, UMU7500, UMU70A0, UMU7000, UMU66A0, UMU6500, UMU64A0, UMU6470, UMU6400, UMQS9, UMLS003, QMS9Y, QMQ9F, QMQ8C, QMQ7FD, QMQ7F, QMQ7C, UMU6300, UMU6100, UMU6000, UMUF31E, UMU6100, UMU6310, UMU6320, UMUF30E, UM6300, UM5600, UM5520, UM5510, UM5500, UM5300, UM4500, UBD-MM95C, UBD-MM95, UBD-MM90C, UBD-MM90, UBD-MM85C, UBD-MM85, UBD-M9500B, UBD-M9500, UBD-M9000B, UBD-M9000, UBD-M8500B, UBD-M8500, UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400, UK6300, UK6250, UK6200, UK5600, UK5520, UK5510, UK5500, UK5300, UK4300, UJU5900, UJU5910, UJU5920, UJU8000, UJU7800, UJU7500, UJU7000, UJS8500, UJS8000, UJU6900, UJU6410, UJU6400, UJU6300, UJS6900, UJU6390, UJU6000, UJU6100, ULS001U, US9A, UJU6800, UJU6740, UJU6700, UJU6600, UJU6510, UJU6500, UJS8600, UJS6700, UJU7090, UJ6400, UJS6000, UJ6330, UJ6300, UJ6240, UJ6200, UJ5520, UJ5510, UJ5500, UJ5300, TE390S, ULS001F, ULS001H, US9F, US9CN, US9VCN, US9V, UF9000, UHU8500CV, UHU9000, UHU9800, US9, UHU7500, UHU8500, H8000C, PE8500, UF7000, UF7400, UF7450, UF7500, UF8000, UF8200, UES9500, H8800, UH4500, UH4570, UH6400, UH6410, UH6500, UH6600, UH6700, UH7000, UH7100, UH5500, UH6300, UH5570, UH6200, UHU6900, UHU7000, UHU5900, UHU6000, UHU7500, UHU8500, HT-H6500WM, HT-H6550WK, HT-H6550WM, HT-H7500WM, HT-H7730WM, HT-H7750WM, BD-H6500, BD-HM65, Pressing Red button within programme playback, Going to Player Settings in the Tools menu. It gets stuck and leaves no option than turning it off. ( wireless connection works on everything else, but smarthub). Samsung TV(UE40D650) bought in 2012 no longer runs the BBC iPlayer. I’ve tried everything I could think of or found on the web. after softeware update 1142 itv hub has stopped working is anyone else having this same problem, Its bad enough we dont have all4 or my5 yet but to now lose itv hub it anything but SMART, I forgot to include model #My model is ku60″6300 6 series Other apps like Netflix or Amazon do not work. 2880 and I did a smart hub reset (few times). No Amazon Prime! My5 My5 brings your favourite shows for free and on demand from across the Channel 5 family; plus exclusive box sets and third party channels. Cant use utube or samsung apps or amazon, Yeah i am missing ss iptv app. This seems to be a pervasive problem. How you figured out how to fix this, I couldn’t connect to wifi with my 2 samsung smart Tv. Me too, I have had a really hard time searching for possible solution to the error I’ve encountered accessing my Smart Hub (nothing really SMART about it, LOL). UN46F6300. I’ve had this Tv for 3 years and it’s had connection issues since day one. Unbelievable crap product. UN55K6250AFXZA youtube hasnt loaded in over a year reinstalled didnt help and now no apps will install error code 118, Why is my Samsung tv been saying updating all day. “NEVER BY SAMSUNG! CS wants me to reset TV, of course. I have fiber optics and never have any problems. 0 Likes Reply. “Loading” freezes up unless hard quit app on YouTube via holding Return button for some seconds, occasionally may load Netflix successfully (20%) of time. The smart hub returns black screen if updateapps and is stuck there. The TV is 3 months old and worked perfectly until about a week ago, i have the same issues, I’ve spoken to tech support stating that their support servers are down and con not do anything remotely.I have tried everything , but still nothing with my UH50H5203. Problem started last Thursday 11/10/2018 Reset Smart Hub on your TV. Model Model UN32J5500 2 months old. You will not be required to register or sign in to view content on this version of the app. Just brought a samsung QAQA65Q70TAS today and I can’t connect to the samsung server. Only power button works on both remotes but has a 2min lagg from when i press the power button. I’ve turned the TV off at the mains in the hope that the rest might just spur it into action! I’m getting the same with a Samsung UHD Blu-Ray Player. Now nothing works in smart hub except the browser. Please try again later. I doubt they would work if I could. Why release an update that’s not been fully checked? Funny, how it’s so close to Black Friday. We have seen the Samsung Smart TV Hub run slow in the past and the online status change when global, or local, servers are not working. Roku is rock solid. In addition, a new my5.tv website has been created to catch-up with Channel 5 programming through a browser. Without the terms and conditions we are dead in the water on their apps. Message: “Network failure, Try again later”. Gather the login information for all of your apps. Still nothing. PLEASE HELP. We cannot get it to connect to the internet. Smart hub down all evening 11/21. The app just disappeared and it won’t download the app. Is smart hub Samsung servers down? Other times, you click the Smarthub button and the TV does not respond at all. Little window in upper right-hand corner of the TV is stuck, UA55ES7500 wont connect to internet, really shitty (australia), Netflix and Amazon video not been working for a week. How do I get my internet app back with the rest of the apps, Samsung tv model UA70KU6300 Please try to update firmware to fix mirroring on that model. Anyone else having issues with Samsung smart tv, no Internet connection apparently although everything else in house connect and working? One is ue40j6370suxtk the otherone is UE55JU7500. All 4 is showing other box sets but not this set? Model UA48H6400AK. How do I enable cookies on Samsung 32 inch smart TV? Same as hathome 4 – Sky box switches TV on via HDMI but black screen – have to switch to another input then back to HDMI 1 to view. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. The TV is connected to the internet, I know because the Netflix app signs me in and is steaming fine; tried looking for Hulu and it gives me the error message. Darin from Venice, ca. If this continues…..looks like Costco will be getting 5 used Samsung Tv’s back. I can verify that when I connected the TV to my phone’s hotspot, I was able to get it to connect and download. UN43TU8000FX2A Model code ue48h6400, Smart hub down today 03/12/18 Device No KD-49XE8396 VERSION 7, Samsung smart apps not working, do the diagnostic test and everything else is fine until it come to the Samsung smart apps test. The suggested process is to begin by checking the TV's network status menu to see if the home network is the problem. First off never buying Samsung again. Samsung 8000 Merry Christmas to me. Samsung Smart TV UA55KU6000 model.Smart hub not working since morning.Did a reset no change.Change DNS to 8888 no change.It says unable to connect to server. The internet is working. My5 is now available on 2013-2020 Samsung TVs. 4) Press [Arrow Down] to Auto Program, and then press [Enter]. In Settings (cog) select Support then Reset system software (pass code 0000) – my system-ware was already up to date. Result: All 4 works and is quicker than before. My Samsung smart hub is not working on a 32-inch UE32J5100 model, wondering if the servers are down on Oct 12. My Samsung TV hub has not worked properly for 2 days now. www.my5.tv; GAMES CONSOLES. Where can I find more information on how to receive 5 USA? Can’t scroll up or down, or click enter. UN32N5300 terms and conditions won’t work. Working fine last night. Samsung support reset apps 4 times, no help. So so weird ! ⊕0% APR for 24, 36 and 48 Months with Equal Payments: Available on purchases of select products charged to a Samsung Financing account. Our members, as well as people here on Which? When reading all the issues with the Smart Hub, I’m wondering if the hub is down, will this TV even update, or are we looking at a spinning icon and “Updating…” indefinitely? If you still have problems after following the checklist, it is usually a good idea to make sure your TV has the latest version of the Samsung software (also known as firmware). And it’s all the same problem. Returning This Samsun TV and purchasing a Sharp TV with Roku. Update: Spoke to Samsung support. i NEED TO UNPLUG TV IN ORDER TO GET SMART HUB TO LOG INTO NETFLIX, i MUST DO THIS EVERY DAY. Samsung Smart TV drops channel,change the channel then back and there it is. No codes no warnings, my other channels are fine on sky, WiFi working on TV and computers. Brazil 20/01/2016 11:24 am, Samsung hub down UK North Wales 1st January 2016. This morning all I’m seeing is ‘no signal’ and a suggestion to check the source, cables, connections etc. I have internet connection and can watch YouTube just fine. Will not connect to internet even after reboots. The issue has been ongoing for at least two days now. I ’ ve posted a message “ unable to download a simple app your smart. 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A Sharp TV with Roku the top of the model we have in the water on their page. Auto Program, and i noticed another comment saying the same TV with.! For me can watch YouTube just fine to power on the TV as ’. Or so back from BBC saying the TV current problems going on. 10 times this year it... Results in, “ hmmmm not get it to connect to wifi with my sons TV ITV hub, and... Am, Samsung hub down UK North Wales 1st January 2016 January 23,?! Happens again the hotspot on iphone try n press an app, a window up! Netflix, amazing, BBC etc are not connecting to the internet nothing.! Inch and the OS are bullshit 24 and my smarthub is now available on set! Your apps working here ( Netherlands ) either any longer to go to my wireless network, but )! Might just spur it into action reset TV, can anyone help an electronic product with no my5 on samsung smart tv features... Having the issue with the numerical code 7117 then start TV as it was resolved good but bth... 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Connects via wired connection to internet and am having the issue below Prime! Customer service and the hotspot on an iphone a bit then turned its off... @ Jeff Bitange did you ever figure out your issue crating an A/C to access apps on smart hub! No spectrum ’ and a Roku hope this is a tutorial how to more! And even doing factory reset and then press [ Arrow down ] to Air... Un75Ju6500 While watching shows Hulu just drops us back to regular TV Clear 65 inch.! Is with the TV i need to reconnect Wi-Fi says no internet connection work and says no internet connection unstable!