This Order Handling and Best Interests Policy is provided by Revolut Trading Ltd ("we" or "Revolut") and provides you with important information about how we will treat Orders submitted by you via the Revolut App. Stock trading with Revolut means being able to invest in the companies you love, enabling you to buy stocks as part of a diversified portfolio. Revolut Trading is committed to protecting and respecting your privacy. Or you can email us at formalcomplaints@revolut.com. If you are happy with the proposed resolution of your complaint, we will regard your complaint as resolved and we will provide you with a Summary Resolution Communication (SRC) by the third business day following the receipt of your complaint. By submitting an Order through the Revolut App you are deemed to have accepted this Order Handling and Best Interests Policy, including the terms on which the Orders are executed (including where necessary the Third Party Broker's execution policy). No, we will not accept a transfer in of any of the Instruments that you may hold outside of those acquired via the Revolut App. Additionally, Positions in fractional shares cannot be transferred to another broker (save in the event of the Third Party Broker's insolvency) and must be sold via the Third Party Broker. The value of your investment may fall as well as rise and you may get back less than your initial investment, and in some cases, you may lose your entire initial investment. This section of the agreement details how you can contact us and how we will contact you, including what action you can take if you have a complaint or are not happy about the service being provided by us. Such a review will include reviewing the performance of the Third Party Broker to confirm that they continue to provide execution services that deliver the best possible outcome for our clients on a consistent basis. You can view and download the Quality of Execution report and Top Five Venues here. If you are uncertain as to whether any particular Instrument is suitable and/or appropriate for your individual circumstances or needs, you should seek independent professional advice. Please see here for more information. We will provide you with the indicative prices of the relevant Instruments that you can buy or sell via the Revolut App, but we do not create these prices and we have no control over them. This may include any additional amounts required to settle trades in the event an order is ultimately executed at a higher price than initially quoted i.e. Before using your Revolut App to submit Orders in relation to Instruments, you should consider whether you have understood the risks detailed in this notice. You should ensure that you have appropriate financial resources to engage in the buying and selling of Instruments, and that you have the ability to bear any losses that may arise from your trading activity. See real-time prices and trade during US market hours, from 9:30am - 16:00pm EST. How do I submit Orders and can I cancel an Order? If you are unhappy with the proposed resolution, or if we are unable to respond within this time frame, we will acknowledge the complaint within four business days and we will aim to conclude our investigation within four weeks. This means it is important to ensure that you enter the details of your Order correctly and that you are willing and able to enter into a binding commitment to buy or sell an Instrument when you submit your Order. Revolut plans to launch a commission-free share trading service for its more than 2m users, positioning the start-up as one of the most aggressive digital challengers to British high street lenders. We will review this Order Handling and Best Interests Policy on an at least an annual basis to ensure that it remains fit for purpose and to reflect any changes to applicable law or regulation that may apply. The Instruments which are fractional shares cannot be traded on regulated markets (such as public exchanges) and as such may be subject to greater liquidity risk than full shares. What happens to my Instruments if the worst happens and I die? Just buying, without selling later that same day, would not be considered a day trade. In a nutshell, market orders allow you to buy a share, or a fraction of a share, at its current market price. The market price of Instruments is influenced by a broad array of factors and can change rapidly and unexpectedly, meaning the value of those Instruments, and your related profits and losses on your Positions, can also change rapidly and unexpectedly. Revolut has conducted due diligence on the Third Party Broker to ensure that it has the necessary expertise in the relevant instruments and to satisfy itself that the Third Party Broker delivers outcomes that are at least as good as the result that can be obtained by transmitting Orders to other entities for execution or onward transmission. We do not take any responsibility for the accuracy or completeness of any market data or other such information provided to you via the Revolut App and we are not liable to you for any actions taken by you or not taken by you as a result of your use of any such information. Should you have any further questions about our arrangements you can contact us here: Revolut Trading Ltd, 7 Westferry Circus, Canary Wharf, London, England, E14 4HD. Revolut hires JPMorgan to sell shares, eyes £1.2bn October 14, 2019 | FinTech. I don't understand how the fees are calculated and the app isn't transparent on how they take their cut. Request Access. We will also provide you with trade confirms via the Revolut App and / or by email once your Order has been executed by the Third Party Broker, which shows you the exact details of the transaction arising from your executed Order. Will you need any information from me in order for me to use the Revolut App to submit Orders? Revolut will in turn notify you of any material changes to the Third Party Broker's best execution policy which may impact on how your Orders are transmitted and executed. Will I pay any fees or charges as a result of my Orders? You should also be aware that there may also be instances where we or the Third Party Broker are required by a third-party to cancel your Positions. Revolut's trading feature lets users buy or sell popular U.S. stocks from Apple to Beyond Meat. In the event that you sell a particular Instrument and there are proceeds due to you from that sale, we shall procure that your Revolut Electronic Money Account is credited with the value of those profits. Our primary obligation is to ensure that your Orders are transmitted to the Third Party Broker promptly and fairly. You have the sole responsibility of monitoring the value of the Positions you hold and you should ensure that you can access the Revolut App on an ongoing basis so as to do this. We can usually settle matters quickly through the app. In most underlying markets, settlement of the Instruments available via the Revolut App typically occurs within two trading days. EquityZen is a marketplace for shares of proven pre IPO tech companies. Quality of Execution + Top Five Venues. For a third and final thing, custody fees are stupid and RobinHood is going to kill Revolut if they don’t axe that fee. A completed buy or sell Order which has been filled. you will be responsible for any losses we suffer as a result of your action (we will try to keep the losses to a minimum); if your actions result in us losing profits, you may also be responsible for those losses. Further information on how we will treat your Orders can be found in our Order Handling and Best Interests Policy. Revolut’s premium Metal customers can now make up to 100 commission-free stock trades per month direct from the bank’s app. You can see the applied exchange rate in the Revolut app. 3 free Trades per month and then an applicable Commission per Trade thereafter, 8 free Trades per month and then an applicable Commission per Trade thereafter. Can I create an Account with another person or let another person use my Account? You’ll see here all the cryptocurrencies that you can sell. The fee will be deducted from your Revolut Electronic Money Account. In Brief: Sky News reports that Revolut has hired JPMorgan to conduct an equity raise and loan issuance. Revolut Trading Ltd is a wholly owned subsidiary of Revolut Ltd. Revolut Trading Ltd registered address is: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD.You can contact us via the Revolut App chat function. Note that not all shares will be eligible for the secondary market and, even if they are, the ability to buy and sell shares will depend on demand. It’s a Robinhood-like feature that lets you buy and sell shares without any commission. an individual) or a small business) and you are unhappy with how we have dealt with your complaint, you can refer it to the Financial Ombudsman Service within six months of the date we sent (or should have sent) our final response to you. If you would like to make a complaint related to anything else, please click here. All funds deposited into your Revolut Electronic Money Account in connection with the submission of Orders and any profits and other monies credited to your Revolut Electronic Money Account in connection with the performance of your Positions will be held by Revolut Ltd, an entity authorised and regulated by the Financial Conduct Authority (with firm reference number 900562) as an Electronic Money Institution under the Electronic Money Regulations 2011. View Revolut stock / share price, financials, funding rounds, investors and more at … If you have any questions or doubts about any of the content of this agreement, you should seek independent professional advice. The digital bank plans to roll out the service to … We will not execute any Orders that you submit via the Revolut App, but rather will transmit Orders to the Third Party Broker for execution or onward transmission. Further details are included in the Limited Purpose Margin Account Agreement of the Third Party Broker that you agreed to when onboarding with Revolut Trading. However, we cannot guarantee that we will be able to action your request for cancellation once submitted. An order to buy or sell a stock once the price of the stock reaches a specified price, known as the stop price. In turn, the funds will be placed into your GBP account. You are solely responsible for ensuring the safe keeping of any passwords or security credentials connected to your use of your Account and the Revolut App and we are not responsible for anything that happens on your account as a result of a person accessing your Account because you didn't keep your password and security credentials safe. Revolut and you are able to terminate this agreement by giving 30 business days' written notice of such termination. The Instruments which are shares made available via the Revolut App are all admitted to trading on a regulated market, and in the event that you wish to sell your Instruments, a corresponding buyer of those Instruments must be found in the underlying market. If you have breached this agreement, and this has caused us to suffer a loss, the following will apply: When could you suspend or close my Account? Technically speaking, Revolut is a payment method itself, meaning that when you buy or sell coins, the money is taken from your Revolut bank account. What happens to personal information about me that you have through the Revolut App? The SRC will include the outcome of your complaints and will inform you of your right to escalate your complaint to the Financial Ombudsman Service (FOS). This agreement also includes our Risk Warning Notice and Order Handling and Best Interests Policy, which you should read carefully before you open your Account and submit any Orders. By using the Revolut App and our services, you acknowledge that Revolut Trading will collect, use, process and disclose your personal information (including your name, contact details and account details) in accordance with Revolut's Privacy Notice, which is available here. However, you should be aware that, whilst your profits may be credited to your Revolut Electronic Money Account, you will not be able to withdraw those proceeds until such time the transaction arising as a result of your Order to sell the relevant Instruments has settled. Revolut’s trading platform has been teased since August 2018, when the company published a blog post signalling its intention to change shares … Therefore, you may not be able to realise your investment or realise it at its actual market value. The Third Party Broker receives daily and monthly reports from its executing brokers, which show the execution quality across a number of measures in order to determine whether best execution is being achieved. Users can also buy a fraction of a share, with the minimum amount being $1 worth of stock. Please refer to our Order Handling and Best Interests Policy for more information for how we have selected the Third Party Broker and why we consider that they enable us to act in your best interest when transmitting Orders to them. If your order is executed at a "worse" price than the price of the Instrument at the time you submitted the Order, we have no liability to you to provide you with the difference in those prices. Once again, the Revolut trading app allows you to invest in gold and silver on a fractional basis. Further details on how the Third Party Broker executes its orders and their best execution policy can be obtained directly from the Third Party Broker. 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